Frequently Asked Questions-18kjewelrycustom.com
Q1: How do I request a quote for custom jewelry?
As a professional jewelry factory, we provide personalized quotes based on your specific design and material requirements. For the most accurate estimate, please share clear images, sketches, or product links along with your specifications (metal type, stone details, size, quantity) via WhatsApp or email. We typically respond within hours during business days.
Q2: What payment methods do you accept?
We offer secure payment options including Bank Transfer, Alipay, and Western Union. A 30% deposit is required to begin production, with the balance due before shipping. For your peace of mind, we provide detailed photos and videos of your finished piece for final confirmation before shipment.
Q3: Do you work with individual buyers or only wholesalers?
We welcome both! Whether you’re seeking a unique piece of custom 18k gold jewelry for yourself or a retailer looking for reliable factory wholesale luxury jewelry supply, our factory-direct pricing ensures exceptional value for all clients.
Q4: What materials do you use in production?
We specialize in custom solid 18k gold jewelry using authentic 18K yellow, white, or rose gold. We also work with platinum and source certified gemstones to ensure premium quality in every custom fine jewelry piece.
Q5: Is brand-style packaging included?
Yes. Every piece arrives with brand-equivalent luxury packaging and authentication documents, ensuring a complete premium unboxing experience.
Q6: Can I see examples of your previous work?
Absolutely. Contact us via WhatsApp (+852 46358304) or email to view our extensive portfolio of 1:1 replica luxury jewelry and original bespoke designs.
Q7: What is your typical production timeline?
Most custom jewelry and wholesale orders are completed within 7-15 business days after deposit confirmation. More intricate 1:1 replica high jewelry pieces may require additional time, which we’ll communicate upfront.
Q8: Do you offer international shipping?
Yes, we provide free tracked shipping worldwide via reliable couriers. Delivery typically takes 3-5 business days after dispatch, with full tracking information provided.
Ready to Start Your Project?
Have more questions? Our team is here to guide you through every step.
WhatsApp: +852 46358304
Email: Wghsgsldgds2@gmail.com